Still not fixed. The up to 72 hours promised on Monday morning disappeared with no change. I spoke to another Sky Support person (this one was in Leeds) at 72.5 hours and according to the notes Sky Networks thought I was trying to connect a ptsn telephone system to Sky Hub, laughed and did nothing. He resubmitted the query with more details, assuring them it was a VOIP phone, I sent pictures, and to contact me if they needed more details. Again, another 72 hour wait.
I definitely have MAP-T enabled, I've logged into the hub and can see it's enabled. It is however set to 1:1. I did see the form a few days ago but as it was all about VPNs I gave up. Ultimately whilst I can definitley nail it down to a Sky Internet problem, I can't prove it's MAP-T. They may have also enabled SIP ALG, something else that can mess with voip.
I am starting to wonder about the competence of SKY's technical support people though.
