Discussion topic: S Q hub replacements

This message was authored by: Shinna · ‎07 Jun 2022

My sky Q hub is not working properly do sky do replacements ? There is a software download but the sky Q hub automatically does this , I keep losing connection but all lights are green

This message was authored by: cookiemonsteruk · ‎07 Jun 2022

@Shinna

Can you post your hub stats as shown below

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: TimmyBGood · ‎07 Jun 2022

@Shinna wrote:

My sky Q hub is not working properly do sky do replacements ?

If necessary, yes, but Hub faults are much less common than people (including Openreach engineers) think.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: S Q hub replacements

S Q hub replacements

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