Rubbish full fibre 150

[Broadbandanger]

I have fill fibre 150. This has stopped work repeatedly over the last week or so. I'm sorry but having to restart the modem and router on a near daily basis is not the height of technological progress. What's the answer, think going to BT or Virgin? Anybody out there with a printable answer.

Sky, will my compensation be paid automatically? Please don't tell me I need to claim online, my broadband is too unreliable to fill a full form in

[Daniel0210]

@Broadbandanger 

Stopping repeatedly doesn't qualify for auto compensation I'm afraid. 

In the UK two WORKING days is the service level agreement between ISP’s and Openreach for fixing a fault.

The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk for UK customers.
https://www.sky.com/help/articles/auto-compensation

If you have a total loss of service and it isn’t fixed after two full WORKING days from when Sky are notified of the fault, you will become eligible for it. It’s applied 30 days after the fault has been repaired and will come in the form of a credit appearing on your Sky account (from 01/04/24 the rates are £9.76 per day). There is no equivalent scheme in place for customers in the Republic of Ireland.

As Sky broadband discussed here is a domestic set up there is no extra or quicker support for those working from home.