Discussion topic: Rubbish broadband
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Message posted on 17 May 2025 06:41 PM
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Rubbish broadband
Trying to get my broadband and sky glass sorted but no help at all from sky technical.. just rings out when I do get through. Fast enough answering though when sky thinks I'm leaving or adding items to the product list... can someone please get in touch so we can sort his out. Also I expect to be reimbursed for this being down since Thursday... not good enough
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All Replies
Message posted on 17 May 2025 06:53 PM - last edited: 17 May 2025 06:53 PM
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Re: Rubbish broadband
@Tunna2001 No one can or will get in touch on the back of a community post, no one at Sky will know who you are from your post.
You won't be due any compensation unless you've been without service for 2 working days after you've reported it to Sky https://www.sky.com/help/home/broadband/policies-and-info/auto-compensation/articles/auto-compensati...
If there is a problem with your broadband connection try the steps here https://www.sky.com/help/articles/broadband-diagnostic-start-t2
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 17 May 2025 08:16 PM
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Re: Rubbish broadband
We are all fellow customers on here like yourself, you will have to ring sky about this issue
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