Rubbish Sky Hub

[P-Oldroyd]

I was persuaded to upgrade to Sky super fast and received the white Sky Hub -

Absolutely rubbish. 

at some times only managing 6.6 speed and not the guaranteed 45. 

it does not reach upstairs so I bought a booster. Still rubbish. 

in essence it stops in and out. I have to constantly turn the router off at the wall. Speed is poor and the devices connected randomly drop out !

[Addie15]

Hi there, @P-Oldroyd. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.