Discussion topic: Router rebooting multiple times a day. Does Sky no longer offer any support?

This message was authored by: Daniel0210 · ‎05 Apr 2024

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Lisa-P1987 · ‎05 Apr 2024

Thanks for escalating this. We’ve sent @Simonxxxxxxxxxxxz an invite to chat.

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Robbo0410 · ‎05 Apr 2024

@Simonxxxxxxxxxxxz just a thought you got anything wired to the router, I've had a TV engineer out this morning and apparently my main Q box was trying to connect to my old sky router and my mesh network was all scrambled nothing was connected so it was causing the router to reboot....he reset my main Q box and the router then connected the devices that were wired (sky box, Xbox and PS5) no drops yet so fingers crossed that was causing the problem

Discussion topic: Router rebooting multiple times a day. Does Sky no longer offer any support?

Re: Router rebooting multiple times a day. Does Sky no longer offer any support?

Re: Router rebooting multiple times a day. Does Sky no longer offer any support?

Re: Router rebooting multiple times a day. Does Sky no longer offer any support?

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