05 Apr 2024 03:21 PM
Posted by a Superuser, not a Sky employee. Find out moreRe-escalated now @Simonxxxxxxxxxxxz
05 Apr 2024 03:27 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent @Simonxxxxxxxxxxxz an invite to chat.
05 Apr 2024 04:06 PM
@Simonxxxxxxxxxxxz just a thought you got anything wired to the router, I've had a TV engineer out this morning and apparently my main Q box was trying to connect to my old sky router and my mesh network was all scrambled nothing was connected so it was causing the router to reboot....he reset my main Q box and the router then connected the devices that were wired (sky box, Xbox and PS5) no drops yet so fingers crossed that was causing the problem
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