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Discussion topic: Rooter reboots randomly. Had router replaced and network cable replaced but issue still occurs.

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Message posted on ‎20 Mar 2025 09:30 PM

Rooter reboots randomly. Had router replaced and network cable replaced but issue still occurs.

Rooter reboots randomly. Had router replaced and network cable replaced but issue still occurs.

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎21 Mar 2025 08:07 AM

Re: Rooter reboots randomly. Had router replaced and network cable replaced but issue still occurs.

Posted by a Superuser, not a Sky employee. Find out more

@JohnF66 it is very unlikely to be a second dodgy hub so check for issues in your home which can be causing the issue in particular the mains supply as an unstable voltage can cause reboots. Also che that the hub is not close too or worse under of equipment.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on ‎21 Mar 2025 08:10 AM - last edited: ‎21 Mar 2025 08:11 AM

Re: Rooter reboots randomly. Had router replaced and network cable replaced but issue still occurs.

When you swapped the router, did you also swap the PSU? If you did, try plugging it into another socket for a while.

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