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Discussion topic: Ring and Blink devices stopped working after internet outage

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This message was authored by: R55NA360

Ring and Blink devices stopped working after internet outage

Internet went down at 11pm last night (Green power/wifi, Orange internet/voice), spent an hour fiddling with it, and researching but gave up - despite the MYSKY app saying "Everything looks good!" and to check out the sky community forum...

 

Went to bed and in the morning it was back up, but my Ring doorbell and Blink cameras are no longer working.

 

Tried reconnecting the Ring doorbell repeatedly to no avail, UNTIL I set up the device from scratch again.

 

Blink camera and Sync module is connected, but Live view doesnt work, and isnt recording anything.

 

Both devices were working perfectly fine 24 hours ago.

 

I have had this Gigafast Broadband now for 2/3 weeks now, I am wondering if I can just cancel my contract and go with Hyperoptic?  I cannot keep having to set up my devices and troubleshoot everytime the internet goes down.

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