Ring Camera activation disconnects other devices in the house

[BeepsMan]

Posting this here as others seem to have similar issues but not quite the same problem!

We have a Sky Q, and got a Ring doorbell, everything worked just fine.

But since installing two Ring cameras, whenever they are activated, by movement etc, othe devices in the house such as desktop computer, the printer, Alexa completely disconnect and it is a struggle to get them back online.

There is no issue on phones and generally not on tablets.

The Ring cameras also completely disconnect every so often, and it isn't overnight like other queries here, it can happen in yhe middle of the day.

Errors on the computer are usually "No DHCP server was found".

Would be grateful if anyone has any idea!

Thanks!

[Chodley]

Sounds like they are just swamping the wifi

[GD1]

@BeepsMan  Sky Q is a satellite TV box, do you have Sky broadband also?

[JimM1]

@BeepsMan Indoor or Outdoor cameras, would also take a look at the device health with the ring app for each camera and note the RSSI value that you have, try to not let it exceed the high 50's if possible. Sounds like your camera's are just on the edge off a good/bad wireless wi-fi signal. Also would reboot both the cameras via the app and disable motion detect for a short while to see what is doing the data logging, Ring's are pretty solid and have zero issue's currently touch wood!