Having received a replacement Router for SKY Full Fibre. I boxed up and returned my "old" Router, in February via Royal Mail tracking 48.
The router was received and signed for by someone in SKY on the 15 November 2024. Despite 2 phonecalls to SKY, My account on the SKY Broadband is still showing " Please return".
Other than that return message have you been sent any emails about "not" returning it ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
In "contact us" there is no option to send an email, only the "useless" computerised chat line or a phone.
I telephoned, and the lady told me to keep a copy of my Royal Mail tracking receipt, however the message on the SKY Orders page is still asking for its return.
