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Discussion topic: Resetting hub frequently.

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Lucym15
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This message was authored by Lucym15 This message was authored by: Lucym15

Resetting hub frequently.

‎06 Jul 2024 07:40 PM

I have a Sky hub. It's maybe 3 years old. weekly (twice just today) I have to reset my hub. Fully unplug the power and plug back in. All lights are on but the mini box and other items connected loose wifi. I recently had the power supply changed as it completely died. 
Does anyone else have this problem? Is it possibly an equipment fault or just something that happens to everyone? 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Resetting hub frequently.

‎09 Jul 2024 03:01 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lucym15 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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