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Discussion topic: Require SIP ALG/MAP-T to be disabled

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This message was authored by: AmberL1

Message posted on ‎09 Jan 2025 08:57 AM

Require SIP ALG/MAP-T to be disabled

Hi my IT department needs  to ask Sky to disable the SIP ALG on your Sky Max router to enable your VOIP phone (provided by Gamma Global if they need to know) to function. They may also need to disable the MAP/T (according to some posts on a support forum).  I have tried phoning them and they said this is not possible, has anyone experienced issues with this before?

 

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This message was authored by: Chrisee

Message posted on ‎09 Jan 2025 09:27 AM

Re: Require SIP ALG/MAP-T to be disabled

Posted by a Superuser, not a Sky employee. Find out more

@AmberL1 according to the lastest update from Sky the issue with SIp is not with MAP-T as such and has been solved byva firmware change. You should be contacted by Sky later today to check your setup.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Lisa-P1987

Message posted on ‎09 Jan 2025 10:21 AM

Re: Require SIP ALG/MAP-T to be disabled

Thanks for escalating this. We’ve sent AmberL1 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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This message was authored by: SarahV1

Message posted on ‎16 Apr 2025 12:26 PM

Re: Require SIP ALG/MAP-T to be disabled

I'm having the same proble.n someone contact me please. 

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