Replacement router identical to current one

[Exorsi]

I have just upgraded to Fibre from copper cables and received a new router. The new one is identical to existing having checked model no.  

Speed is slower than expected so should I actually swap routers? I haven't purely because of passwords 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147