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Discussion topic: Renewal of broadband

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This message was authored by: C.hardy

Renewal of broadband

We are paying £63.00 when the package is £43.00 please can you change my package as its cheaper to go to EE otherwise
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This message was authored by: caesarome

Re: Renewal of broadband

Posted by a Superuser, not a Sky employee. Find out more

@C.hardy 

This is a customer forum so you are not talking to Sky.

 

If you are seeing the £43 price on the website then that will be for new customers as you would have had an introductory price like this when you joined Sky Broadband. You could call Sky to see if they will offer you a discount and if they do it might involve a new 24 month contract,

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This message was authored by: C.hardy

Re: Renewal of broadband

Glad you're looking after new customers shame customers who have been with you for years are getting charged nearly £20 more ! Shocking , I wanted to renew our broadband but wondering if sky will phone me like EE have.

This message was authored by: Chrisee

Re: Renewal of broadband

Posted by a Superuser, not a Sky employee. Find out more

@C.hardy you are not talking to Sky but given virtually every company does likewise why not shop around?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: TimmyBGood

Re: Renewal of broadband

Posted by a Superuser, not a Sky employee. Find out more

@C.hardy 

 

Please note the 'not a Sky employee'

 

All ISPs use the same business model.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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