Remote WiFi connection to my laptop

[Graham-]

My laptop and my hub won't connect wirelessly. It did when I was with BT but since switching to Sky, the connection will only work via the ethernet cable. BT Open Reach installed the optic fibre to home. Any ideas 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Graham-]

Thnak you but if it of any help to others, I uninstalled the printer driver and then re-installed it. That worked