Relocating my incoming broadband box

[Tara1000]

Hi, we need to move our sky optimal cable box to another wall but the green plug is too big to go back through the existing hole. I can see a little nut inside the plug - is it simply a case of undoing it then popping it back when the new hole has been made? Sorry if this is a silly question I just don't want to start it and then have no Internet as I work from home

[TimmyBGood]

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@Tara1000 wrote:

 I can see a little nut inside the plug - is it simply a case of undoing it then popping it back when the new hole has been made? 

No, that's a factory terminated optical connection and is extremely unlikely to survive disassembly.

[Chrisee]

@Tara1000 the fibre connection is very delicate and easily damaged. Moving the ONT is a job for a trained  engineer with the right kit so call Sky to get a price.  

[Tara1000]

Ah, thank you so much for confirming