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Discussion topic: Regular disruption to wifi & SO SLOW! Please help...

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RosieT
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This message was authored by RosieT This message was authored by: RosieT

Regular disruption to wifi & SO SLOW! Please help...

‎15 May 2024 12:32 PM

Our wifi has always been slow, but we have been getting more & more frequent times with NO wifi at all. We recently had an issue that an engineer came to fix (external to our property) and it has been even worse since then. Since then, there are areas in our flat with no signal at all. At this rate we think we may need to explore new providers.

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Regular disruption to wifi & SO SLOW! Please help...

‎16 May 2024 11:06 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @RosieT Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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