Discussion topic: Refund and returns

This message was authored by: Chloe171717 · ‎14 Oct 2022

I returned my sky hub over a month ago and haven't had a refund of my last payment in August? I cancelled 14 days before my next billing date and returned the sky hub the day after I received the packing from Sky. When can I expect a refund?

This message was authored by: Daniel0210 · ‎14 Oct 2022

@Chloe171717
Automatic refunds could take up to six weeks from the last day of your service connection and goes to the payment method on file if it’s still active, otherwise once the amount is showing as a credit on your Sky account if you call Sky they can manually process the refund in 3-5 working days.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Refund and returns

Refund and returns

All Replies

Re: Refund and returns

Was this discussion not helpful?

Search Sky Community

Start a new discussion