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Discussion topic: Red light on the hub when switched on

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Avatar for DhanushDevaraj
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This message was authored by: DhanushDevaraj

Message posted on ‎14 Feb 2025 08:16 PM

Red light on the hub when switched on

I received my sky max hub today on 14th feb and connected it to the phone line and power line as instructed to do. But when I turn it on it will show amber light for 1 min and turns red. It's not even changing into white or any other colour. I checked the fixes for this problem and tried that as well but no use. I even unplugged and plugged the connections multiple times. I also connected to the different phone line available in the house but still no luck. Please help me to deal with this issue. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Feb 2025 09:48 PM

Re: Red light on the hub when switched on

Posted by a Superuser, not a Sky employee. Find out more
@DhanushDevaraj wrote:

I received my sky max hub today on 14th feb

Are you new to Sky or is this a replacement hub ?

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