Red alarm light on openreach fibre box.

[Forgottonspirit]

Thank you for all your help with this. 

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Forgottonspirit.

[Lisa-P1987]

Thanks for chatting to us @Forgottonspirit . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks