Red Alarm light on national broadband box

[MattyBarry]

Tried my sky fault check and the fault help step by step nothing working on my broadband 

[caesarome]

@MattyBarry 

What was the result of the broadband line check ?

[Chrisee]

@MattyBarry if your connection is still down call Sky so they can get Openreach to check your fibre connection.

[TimmyBGood]

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@Chrisee wrote:

@MattyBarry if your connection is still down call Sky so they can get Openreach to check your fibre connection.

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As it's a 'national broadband box' (presumably National Broadband Ireland) I think that would be NBI themselves rather than OpenEIR: it's a bit complicated over there.  Repair is still booked through Sky though.