Discussion topic: Red Alarm light on national broadband box

This message was authored by: MattyBarry · ‎08 Dec 2024

Tried my sky fault check and the fault help step by step nothing working on my broadband

This message was authored by: caesarome · ‎08 Dec 2024

What was the result of the broadband line check ?

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This message was authored by: Chrisee · ‎09 Dec 2024

@MattyBarry if your connection is still down call Sky so they can get Openreach to check your fibre connection.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: TimmyBGood · ‎09 Dec 2024

@Chrisee wrote:

@MattyBarry if your connection is still down call Sky so they can get Openreach to check your fibre connection.

As it's a 'national broadband box' (presumably National Broadband Ireland) I think that would be NBI themselves rather than OpenEIR: it's a bit complicated over there. Repair is still booked through Sky though.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Red Alarm light on national broadband box

Red Alarm light on national broadband box

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