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Discussion topic: Recurring fibre broadband issue : losing the DHCP allocation

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This message was authored by Annoyed1024 This message was authored by: Annoyed1024

Recurring fibre broadband issue : losing the DHCP allocation

Getting very fed up of a recurring fibre broadband issue, seems to be and issue with the sky equipt as the small BT box on the wall is fine.

 

I have to force reboot the sky broadband router all to often

 

Log file (from memory) is having problems renewing the DHCP lease.

 

1) can I use another router other than this sky thing that keeps failing

2) what should I look at for in the "Recent Activity Logs" in the support page on the router?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Recurring fibre broadband issue : losing the DHCP allocation

Posted by a Superuser, not a Sky employee. Find out more

@Annoyed1024 you can use a third party router if you want but be careful which one you choose as not all can connect to a Sky line, Asus models seem popular. However as the IP address is assigned from Sky's end changing the router may not make any difference. Powering down the Sky hub for an hour might help,as thst can bump,you onto a different connection which should work properly.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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