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Discussion topic: Recently switched to Sky Q from BT but poor signal upstairs

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This message was authored by: Pete76

Message posted on ‎20 Apr 2024 08:17 PM

Recently switched to Sky Q from BT but poor signal upstairs

Recently switched to Sky Q from BT but poor signal upstairs. Any suggestions, daughter having to pay more for phone data as signal poor

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Avatar for oldfella
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Message posted on ‎20 Apr 2024 08:25 PM

Re: Recently switched to Sky Q from BT but poor signal upstairs

Posted by a Superuser, not a Sky employee. Find out more
@Pete76 wrote:

Recently switched to Sky Q from BT but poor signal upstairs. Any suggestions, daughter having to pay more for phone data as signal poor

Hi @Pete76 

Are you referring to Sky broadband?

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Message posted on ‎21 Apr 2024 08:24 AM

Re: Recently switched to Sky Q from BT but poor signal upstairs

Posted by a Superuser, not a Sky employee. Find out more

@Pete76 did you have wifi extenders when you had the BT broadband? It is unclear but do you have Sky Q TV boxes as well as Sky Broadband?

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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