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Discussion topic: Recent wifi issues - Sky Q

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This message was authored by Harrison1401 This message was authored by: Harrison1401

Recent wifi issues - Sky Q

Our household are all with EE and always had good wifi connectivity through Sky. However over the last month it's been terrible. We are all having to turn it off and use our data instead. Nothing has changed with regards to our set up but our area has had new fibre installed, could this be a reason? 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Recent wifi issues - Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Harrison1401Is your broadband with Sky or EE?

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Harrison1401
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This message was authored by Harrison1401 This message was authored by: Harrison1401

Re: Recent wifi issues - Sky Q

It's with Sky

This message was authored by Highlinder This message was authored by: Highlinder

Re: Recent wifi issues - Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Harrison1401 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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