04 Jul 2024 04:44 PM
Over the past month, I have seen a slowdown in internet speed and also diminished coverage strength in the house. However, nothing has changed - no increase in devices - My sky pucks keep glitching now as well - Is anyone else experiencing this? - I have done the reboot but nothing changes.
04 Jul 2024 04:57 PM
Posted by a Superuser, not a Sky employee. Find out more@eleshmistry Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
04 Jul 2024 05:04 PM
04 Jul 2024 05:43 PM
Posted by a Superuser, not a Sky employee. Find out more@eleshmistry
The uptime on your WiFi radios suggest the hub is having a hard time keeping a clear WiFi channel which would explain your slower speeds and reduced coverage. Its possible the cause is even your neighbour/s getting new routers or something.
04 Jul 2024 06:11 PM
My neighbour recently did get community fibre installed but surely this should not affect my broadband speeds - Not sure what the next steps are here.
09 Jul 2024 02:45 PM
Posted by a Superuser, not a Sky employee. Find out moreIf they had a new ISP router installed it could well affect your WiFi experience, which is what you would perceive to be as 'speeds'
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