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Discussion topic: Receiving call on my landline

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This message was authored by John1252 This message was authored by: John1252

Receiving call on my landline

Hi

 

Since joining Sky Broadband Full fibre I've been unable to receive phone calls on landline

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Receiving call on my landline

Posted by a Superuser, not a Sky employee. Find out more

@John1252 

 

Dou you have a green 'Voice' light on the Sky Hub and an analogue handset plugged into the back of it?  The master phone socket at the address and any internal extension sockets will no longer function, and not will BT-brand 'Digital Voice' hardware.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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