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Discussion topic: Received new hub but my settings say linked to the previous hub Wi-Fi name?

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This message was authored by: Juliered

Received new hub but my settings say linked to the previous hub Wi-Fi name?

I received a new hub so have plugged it in but the settings show linked to the previous hub Wi-Fi name and doesn't detect the new hub Wi-Fi name? It was a new cable that I needed... which hub should I be using ? 

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This message was authored by: caesarome

Re: Received new hub but my settings say linked to the previous hub Wi-Fi name?

Posted by a Superuser, not a Sky employee. Find out more

@Juliered wrote:

I received a new hub so have plugged it in


Why were you sent a new hub ?

 


@Juliered wrote:

the settings show linked to the previous hub Wi-Fi name and doesn't detect the new hub Wi-Fi name?


Settings on what device ?

 


@Juliered wrote:

It was a new cable that I needed... which hub should I be using ? 


See my first question about why you were sent a new hub.

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This message was authored by: Juliered

Re: Received new hub but my settings say linked to the previous hub Wi-Fi name?

My router still showing a flashing blue light and the new Wi-Fi name isn't showing on the list of available wifis to connect to? 

This message was authored by: JimM1

Re: Received new hub but my settings say linked to the previous hub Wi-Fi name?

@Juliered Guess you have the sky Max hub then. Here is the about to check.

 

https://www.sky.com/help/articles/hub-lights-explained-start

 

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