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Discussion topic: Received a message on laptop that connection has dropped

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Eve21
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This message was authored by Eve21 This message was authored by: Eve21

Received a message on laptop that connection has dropped

‎07 Feb 2025 12:23 PM

No wi fi connection, we have a open reach modem fibre, the instructions for sky hub with fibre modem do not fit our set up, so I cannot follow them

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Received a message on laptop that connection has dropped

‎07 Feb 2025 02:11 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Eve21 

Have you run the line test on the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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