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Discussion topic: Really slow WiFi and buffering on TV and Gaming

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This message was authored by Niamh22 This message was authored by: Niamh22

Really slow WiFi and buffering on TV and Gaming

My WiFi has been horrifically slow the last week with buffering on TV and gaming. The app shows no knows issues. I have this information: 

 

Status of your broadband and WiFi network
Broadband Connected
WiFi Enabled
WiFi Network Name (SSID) SKYRIK1Q
WiFi Network Visible Yes
Current WiFi Channel 11 (2.4 GHz), 36 (5 GHz)
WiFi Encryption WPA2-PSK
VoiceConnected
 
can someone help/advise please 😞 

 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Really slow WiFi and buffering on TV and Gaming

Posted by a Superuser, not a Sky employee. Find out more

@Niamh22  If you are trying to post your router stats that is not them. If you want to do this then follow the directions below.

 

Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Niamh22
Topic Author
This message was authored by Niamh22 This message was authored by: Niamh22

Re: Really slow WiFi and buffering on TV and Gaming

Broadband Link Downstream Upstream Connection Speed 79999 kbps 19999 kbps Line Attenuation D1(9.1 dB) , D2(22.3 dB) , D3(33.9 dB) U0(4.6 dB) , U1(18.2 dB) , U2(27.2 dB) Noise Margin 7.3 dB 15.5 dB

 

is this information correct? 🙂

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