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Discussion topic: Really poor download speeds

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Avatar for Pauli7711
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This message was authored by: Pauli7711

Message posted on ‎24 May 2024 08:29 AM

Really poor download speeds

 Sky fibre have superfast supoosed to be the fastest and paying for it. Yet i only get 140mps.

engeneer bokked on the day she arrives its sittingbat 400 and the day after she left back to 140mps

so not getting what inam paying for??

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎24 May 2024 08:55 AM

Re: Really poor download speeds

Posted by a Superuser, not a Sky employee. Find out more

@Pauli7711  Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

 

In addition how are you running speedtests?  Are they frim a wired device or a wifi device?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




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