Reach of hub seems poor

[Simonsh100]

We've just had sky broadband installed and the reach seems shorter than with Virgin, we get little or no signal in rooms just next door 

[JimM1]

@Simonsh100 That will be the speed off wi-fi 6 on the new sky Max hub if that is what you have as you do not say which! See link below! NO two hubs are the same, what you VM did to what the Sky does!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub