3

This discussion topic has been answered Discussion topic: Re: National lotto app won’t load or connect to server

Reply
Avatar for CHALL1
Level 0 icon
What's this?
This message was authored by: CHALL1

Message posted on ‎19 Apr 2025 01:33 PM

Re: National lotto app won’t load or connect to server

The national lottery won't load, Says I've got parental control on it! I'm 73 so would not need that!! Why won't it open?and how do I get my money back that's in the account?

Report post
Post 1 of 4
656 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎19 Apr 2025 01:55 PM

Re: National lotto app won’t load or connect to server

Posted by a Superuser, not a Sky employee. Find out more

@CHALL1 

You might need to change your broadband shield settings so you can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Report post
Post 2 of 4
650 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎19 Apr 2025 01:55 PM

Re: National lotto app won’t load or connect to server

Posted by a Superuser, not a Sky employee. Find out more

@CHALL1 

You might need to change your broadband shield settings so you can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 4
651 Views
Reply

Did this answer not help you?
Avatar for LesB1
Level 1 icon
What's this?
This message was authored by: LesB1

Message posted on ‎19 Apr 2025 02:16 PM

Re: National lotto app won’t load or connect to server

Thanks seems ok now.

Report post
Post 3 of 4
638 Views
0 Likes
Reply
Avatar for Jynxy
Level 11 icon
What's this?
Superuser
This message was authored by: Jynxy

Message posted on ‎19 Apr 2025 02:38 PM

Re: National lotto app won’t load or connect to server

Posted by a Superuser, not a Sky employee. Find out more

Glad you got this resolved, please come back if you need any other help.

Sky Superuser - If i have helped you please mark as solution to help others. Thanks
1x Sky Q Silver - 1x Sky Wifi Max Hub - SKY Fibre Ultrafast.
Report post
Post 4 of 4
630 Views
Reply
Reply