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Message posted on ‎19 Apr 2025 01:33 PM

Re: National lotto app won’t load or connect to server

The national lottery won't load, Says I've got parental control on it! I'm 73 so would not need that!! Why won't it open?and how do I get my money back that's in the account?

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Message posted on ‎19 Apr 2025 01:55 PM

Re: National lotto app won’t load or connect to server

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@CHALL1 

You might need to change your broadband shield settings so you can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎19 Apr 2025 01:55 PM

Re: National lotto app won’t load or connect to server

Posted by a Superuser, not a Sky employee. Find out more

@CHALL1 

You might need to change your broadband shield settings so you can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎19 Apr 2025 02:16 PM

Re: National lotto app won’t load or connect to server

Thanks seems ok now.

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Message posted on ‎19 Apr 2025 02:38 PM

Re: National lotto app won’t load or connect to server

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Glad you got this resolved, please come back if you need any other help.

Sky Superuser - If i have helped you please mark as solution to help others. Thanks
1x Sky Q Silver - 1x Sky Wifi Max Hub - SKY Fibre Ultrafast.
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