Question about new Sky booster

[Davy58]

Got a new booster from Sky yesterday to replace my faulty one I had . I used to connect an Ethernet cable from my tv to the old booster but noticed there is not a connection on back of the new booster for this anymore . Anyone got any ideas why this is so? Tried on sky twitter feed twice but got no reply? Thanks

[TimmyBGood]

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@Davy58 wrote:

noticed there is not a connection on back of the new booster for this anymore . Anyone got any ideas why this is so? 

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Quite possibly because whoever is manufacturing them for Sky has had problems sourcing an appropriate chipset due to the ongoing global silicon component shortage.

[Davy58]

Or possibly they don't want a third party box, like say, Amazon cube connecting to it?

[TimmyBGood]

@Davy58 

I doubt that was a factor.  Sky might be prepared to swap the booster for a different unit, but it's entirely possible their logistics system cannot differentiate between the different models.

[Davy58]

Strange no Ethernet connection on this one. Never heard that before...

[TimmyBGood]

@Davy58 

It's a more recently manufactured batch of the existing model: hence the minor variation in model number.

[Davy58]

Yes and a minor variation of no Ethernet connection as well

[TimmyBGood]

@Davy58 

I'd imagine Sky had the choice of no ethernet port or no boosters.  Most users will never connect a booster using a network cable anyway, but it's a pain for the small number who wish to do so

[Davy58]

I used mine connected via Ethernet cable to my smart tv or Amazon fire cube. Gave a better and more stable Wi-Fi connection at the time

[TimmyBGood]

@Davy58 

Like I said, Sky might be prepared to swap the booster they sent for a different one, but it would be more by luck if you received a replacement with an ethernet port: presumably all the new units are the same, while you'd want a refurbished one from a previous batch.

[jamesn123]

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@Davy58 wrote:

Or possibly they don't want a third party box, like say, Amazon cube connecting to it?

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This is certainly not the reason, it is in Sky's interest to let you connect devices via ethernet because it reduces the amount of support calls they'd get for WiFi related problems. 

Its down to chip & manufacturing shortages. 

[Davy58]

I was ble to connect the fire cube from Amazon easily and connection is stable again so no real need for Ethernet . Seems better to be truthful/