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Discussion topic: Ps5 won’t connect to new internet box

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Avatar for Brianr97
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This message was authored by: Brianr97

Message posted on ‎22 Mar 2025 04:52 PM

Ps5 won’t connect to new internet box

Ps5 won't connect to internet

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎22 Mar 2025 05:30 PM

Re: Ps5 won’t connect to new internet box

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@Brianr97 

Can your PS5 see your broadband name and if so are you entering the password for it correctly ?

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Message posted on ‎22 Mar 2025 05:31 PM

Re: Ps5 won’t connect to new internet box

Posted by a Superuser, not a Sky employee. Find out more

@Brianr97 are other devices connecting normally? If so the issue is with the PS5 hopefully this help page can sort the issue for you https://www.playstation.com/en-gb/support/connectivity/?category=internet-connection&subCategory=int...

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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