Promise worth nothing re free booster

[SiNoTwoG]

New installation on 6/2. Engineer declined to install router in our two preferred locations. Said he could only install at one end of the house.  As a long house, this would mean poor or insufficient WiFi signal at the other end of house in two rooms. However the engineer said Sky would provide a free booster. Just spoken to Sky and declined to provide a free booster, saying we did not have WiFi guarantee. The Open Reach engineer should not have advised us we would receive a free booster, or we would not have gone ahead with the installation where he did it. Sky trying to use this to get extra £10pm for Sky Max. I will buy my own booster but I was lied to by Open Reach and Sky should honour what their engineers say.

[Chrisee]

@SiNoTwoG the engineer does not work for Sky and simply made something up to get out of your home - it shouldn't happen but it does.

Normally Sky's WiFi Max bundle costs less than £10 a month but it is an add-on. You can use your own WiFi kit as I do myself my home is also wifi unfriendly I boughtva 3 unit Deco system cost me £100 and gives decent wifi in every room. Best to disbale the hub's wifi rather than having two systems though.