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Discussion topic: Problems with wifi going off and can't connect video door bell again

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This message was authored by: Patred

Problems with wifi going off and can't connect video door bell again

Our wifi keeps going off and I can't connect our video door bell. Our wifi has gone off a couple of times lately
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This message was authored by: Chrisee

Re: Problems with wifi going off and can't connect video door bell again

Posted by a Superuser, not a Sky employee. Find out more

@Patred what happens tomthe leds on the Sky hub when you lose connectivity? This help page explains what the leds mean and what to do https://www.sky.com/help/home/broadband/sky-broadband-equipment/sky-hub/lights-on-my-sky-hub/article...

 

Video doorbells are often difficult to network as they are frequently tgecwrong side of a double thickness external wall which blocks a lot of the WiFi signal. Fitting an extender can help,especially if it is close to a sindow overlloking the doorbell. Sky dont gusrantee wifi coversge outsidecyoir home but their WiFi Max bundle can supply extenders in they are required to get usable WiFi in every room in your home.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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