Problems with my sky broadband hub

[Natwest]

I need to book for an sky q engineer as I have still with my sky broadband hub and also with sky q box but I could do both new equipment as my sky broadband hub has been replaced before, but my sky q box has been replaced before but my sky still works but I have done an service checker already it still saying an problem with my sky broadband hub please could I ask sky customer service to give me an ring tomorrow 

[Natwest]

My sky still works but on the service checker is still saying an problem with my sky broadband hub and as well the sky q box 

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@Natwest wrote:

I need to book for an sky q engineer as I have still with my sky broadband hub and also with sky q box but I could do both new equipment as my sky broadband hub has been replaced before, but my sky q box has been replaced before but my sky still works but I have done an service checker already it still saying an problem with my sky broadband hub please could I ask sky customer service to give me an ring tomorrow 

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[Highlinder]

@Natwest  If you look on the Sky Q board there is a  very large thread on the problems that hapened with Sky Q yesterday and today.

Here is the link to this thread

https://helpforum.sky.com/t5/Sky-Q/Sky-q-switches-off-15-05/m-p/4983961#M696729 

[caesarome]

@Natwest 

Is your broadband not working at all in your home so no devices like phones can access the internet at all ?