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Discussion topic: Price hike switch - do I need to do anything different?

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This message was authored by magictorch1976 This message was authored by: magictorch1976

Price hike switch - do I need to do anything different?

Hello! 

 

Apologies if this has been answered already - not quite sure on the search term to use!

 

If I'm thinking of leaving Sky BB due to the price increase, do I have to do anything different, or can I just take a new contract with a new provider? If it's OpenReach-based, then you can switch without contacting your exisiting ISP first, but I just wondered if that applies in this case? Don't want to be landed with early termination charges because I didn't call them first etc. 

 

Thanks!

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Price hike switch - do I need to do anything different?

Posted by a Sky employee

If you are no longer in your minimum term then yes, you are fine to just go to another provider

magictorch1976
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This message was authored by magictorch1976 This message was authored by: magictorch1976

Re: Price hike switch - do I need to do anything different?

Still within minimum term but now have 30 days window to cancel due to price hikes. Do you think it's safer to call and say I'm leaving because of that and giving the notice manually, rather than via an automated switching process? 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Price hike switch - do I need to do anything different?

Posted by a Superuser, not a Sky employee. Find out more

@magictorch1976 wrote:

Still within minimum term but now have 30 days window to cancel due to price hikes. Do you think it's safer to call and say I'm leaving because of that and giving the notice manually, rather than via an automated switching process? 


No i wouldn't cancel as that may leave you without broadband completely

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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