10 Mar 2024 10:03 PM
The rooter made a very loud crackling sound when power outages of the main supply occurred. This happened several months ago. Is it damaged? Do I need a new one? I am now getting regular disruption in power to the sky circuit sometimes 7 minutes apart. Please advise
10 Mar 2024 10:22 PM
@Christina+Curtis Have you unplugged the power to the router, reset the breaker, and left the router off for longer than say 1hour, plugged it back in after that time, and if the breaker trips again?
May not be the router, but possible, you need to test the circuit first.
11 Mar 2024 07:48 AM
Posted by a Superuser, not a Sky employee. Find out more@Christina+Curtis power surges frequently kill routers so it is quite likely your hub or its power supply have been cooked. If so call Sky to get it swapped out they dont normally charge.customers when this happens.
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