Discussion topic: Possible to pause activation of Broadband WITHOUT cancelling order?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 11 May 2026 02:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Possible to pause activation of Broadband WITHOUT cancelling order?
I need to cancel the engineer's set-up visit to give me time to install new plugs in the skirting.
I am not activated yet and can't fix a future date yet. Can I pause the activation WITHOUT CANCELLING the entire order?
Thanks for any info.
Ps, does Sky have an email address for questions like this? My cell phone no. registered with Sky is a friend's (according to Sky "for 1-way emergency/set-up comms only"), so I can't call personally to ask these questions.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 11 May 2026 04:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Possible to pause activation of Broadband WITHOUT cancelling order?
You would need to contact Sky about this if you are unable to change the date here yourself:
https://www.sky.com/ordertracking
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 11 May 2026 04:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Possible to pause activation of Broadband WITHOUT cancelling order?
Sky don't use email for general communication.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page