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Discussion topic: Poor wifi signal upstairs

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This message was authored by Davew60 This message was authored by: Davew60

Poor wifi signal upstairs

Have wifi max, router in louge next to telephone socket. Booster in hallway, but signal to pc upstairs varies between reasonable and zero and additional sky box in bedroom loses signal sometimes too. Yet, your tests say strength to my house ok at 65mbps. Before recent upgrade, booster in kitchen worked ok upstairs.
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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Poor wifi signal upstairs

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: Poor wifi signal upstairs

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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