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Discussion topic: Poor wifi signal - old provider was fine

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Mark370
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Poor wifi signal - old provider was fine

‎24 Oct 2024 05:35 AM

The signal is not reaching the external cameras - the old provider BT was absolutely fine

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Chrisee
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Re: Poor wifi signal - old provider was fine

‎24 Oct 2024 08:05 AM

Posted by a Superuser, not a Sky employee. Find out more

@Mark370 WiFi outside your home is not guaranteed by any ISP including BT. However there are indications of a possible issue with recent white Sky Max hubs having issues with WiFi range certainly there have been more reports recently. Raise the issue of range with Sky but avoid mentioning external cameras or you will just get a stock reply.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Mark370
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Re: Poor wifi signal - old provider was fine

‎24 Oct 2024 09:02 AM

Thanks! Definitely an issue with the range - thanks for this!

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