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This message was authored by: Craig97

Poor upload and download speeds

Hi


I've recently got the 500mbps fibre optic sky WiFi and my upload and download speeds on my PS5 are:

69mpbs download speed

7mpbs upload speed 

 

This is obviously way below where I expected it, does anyone know how to improve this?

 

Thanks 


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This message was authored by: jamesn123 Answer

Re: Poor upload and download speeds

Posted by a Superuser, not a Sky employee. Find out more

@Craig97 

So the claimed 500mbps is often only attainable via ethernet. I assume your PS5 is connected via WiFi?

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: peter-marlow+1966

Re: Poor upload and download speeds

What hub do you  have?  I have the same  as  you , put in last month  no problems here but I do have sky max wifi  hub as well 

P c marlow
This message was authored by: jamesn123 Answer

Re: Poor upload and download speeds

Posted by a Superuser, not a Sky employee. Find out more

@Craig97 

So the claimed 500mbps is often only attainable via ethernet. I assume your PS5 is connected via WiFi?

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: Craig97

Re: Poor upload and download speeds

Better now with Ethernet 👍

This message was authored by: Davids3

Re: Poor upload and download speeds

Try rebooting but still really slow

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