Poor sky wifi signal in certain areas of my house

[DeanWa]

Hi

we have experiencing poor wifi signal in the upstairs of my house, i appreciate the signal gets weaker the further away you are from the hub but its almost unuseable, we were previously with BT and had a booster which ensured we didnt have this issue.

[TimmyBGood]

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@DeanWa wrote:

we were previously with BT and had a booster which ensured we didnt have this issue.

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Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.