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Discussion topic: Poor signal to back rooms

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This message was authored by Holly48 This message was authored by: Holly48

Poor signal to back rooms

Hi,

The wifi signal to my devices set up in the back rooms is really poor. The connection is slow and the internet cuts out quite frequently.

Would it be possible to get a booster to help with these issues?

Thanks

Holly

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This message was authored by Jacko355 This message was authored by: Jacko355

Re: Poor signal to back rooms

Terrible signal upstairs 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Poor signal to back rooms

Posted by a Superuser, not a Sky employee. Find out more

@Holly48 @Jacko355 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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