06 Aug 2024 03:13 PM
Hi,
The wifi signal to my devices set up in the back rooms is really poor. The connection is slow and the internet cuts out quite frequently.
Would it be possible to get a booster to help with these issues?
Thanks
Holly
06 Aug 2024 05:20 PM
Terrible signal upstairs
06 Aug 2024 07:37 PM
Posted by a Superuser, not a Sky employee. Find out more
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
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