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Discussion topic: Poor internet to my firestick and smart tv

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This message was authored by: SteveCouture84

Poor internet to my firestick and smart tv

Poor internet to my firestick and smart tv
but not my iPad and iPhone as much.

The internet being shocking since Sunday. I've test on the sky website and it's saying it's fine connection. I thought it might have something to do with the weather, the snow affecting it. Then I looked at the signals to the devices. Weird that 2 devices are fine and the firestick and tv aren't... why could be?

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This message was authored by: Chrisee

Re: Poor internet to my firestick and smart tv

Posted by a Superuser, not a Sky employee. Find out more

@SteveCouture84 Firesticks are often a problem to network due to their size and being plugged into the back of a TV which contains metal thst blocks most of the wifi signal Amazon supply short HDMI leads so the firestick can be moved out into the open which can help. The same blockage of dignal applies to some degree to smart TVs especially if they are wall mounted on an external wall. You can test the bandwidth either device is getting by running the Network Test innthe Get HelpmMenu in the Netflix app.you need at least 25Mb/s to stream UHD but ideally 35Mb/s. HD is far less demandingwith 10Mb/s being sufficent assuming the signal is not affected by inteference.

Adding a booster or extender can help improve the signnal.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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