Discussion topic: Poor internet connection

This message was authored by: Dp85 · ‎04 Feb 2023

Internet connection is shocking unable to stream,play games have done all the resets and still keeps buffering or not loading

Can someone help

This message was authored by: cookiemonsteruk · ‎04 Feb 2023

@Dp85

Can you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

Also are you connecting via wifi or ethernet

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: Dp85 · ‎04 Feb 2023

For some reason I can't get my stats up the password not working. And it's through Wi-Fi mainly

This message was authored by: jamesn123 · ‎07 Feb 2023

@Dp85

If your using an Apple device try use a different non-apple device or at least a different browser other than Safari

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Poor internet connection

Poor internet connection

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