0

Discussion topic: Poor connection

Reply
This message was authored by Rohanf This message was authored by: Rohanf

Poor connection

How and where do I go about getting a booster getting poor connection in one room

Reply

All Replies

This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Poor connection


@Rohanf wrote:

How and where do I go about getting a booster getting poor connection in one room


If you want to discuss an issue with Sky, for the general-purpose number click on "Need more help" at the bottom of this page
https://www.sky.com/help/home.

If you have Sky Talk or Sky Mobile dial 150 for a free call to Sky.

If you are in the ROI set the flag at the bottom of the page accordingly.

When you call you will be asked if the call is to do with mobile say "No"
You will then be asked the nature of the call say " Technical "
You will be offered a text to the number you are calling on, say "Yes" and a text will be sent DO NOT hang up when it says to do so.
It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
I hope this helps.

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion